What is the return policy?
Return Policy
We want you to love your purchase. If you’re not satisfied, we accept returns within 30 days of delivery.
Please have a look at our return policy
Can I change or cancel my order?
Orders can be cancelled within 24 hours of purchase. To do so please contact us. After that, we may not be able to make changes, but you can initiate a return once your order arrives.
When will I get my order?
We will work quickly to ship your order. Orders will be processed and shipped within 1-2 working days excluding weekends. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Please have a look at our shipping policy
How much does shipping cost?
Free shipping anywhere in the United Kingdom, Ireland and Scotland.
Shipping is calculated based on your location and the items in your order.
You will always know the shipping price before you purchase.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
All of our products are rigorously tested and come with full CE certification. Your child’s safety is our top priority.
How do I know which size to order?
Check our size guide in the description of the product for exact measurements. If your child is between sizes, we recommend sizing up for comfort.
Payment options for my order?
We only accept secure PayPal payments. All transactions are encrypted to ensure your personal and financial information is safe.
Can I use more than one discount code?
No, only one promo code can be applied per order.
How do I contact customer support?
To contact our support please use the contact page or the chat button right corner of the screen.